Frequently Asked Questions
Have questions about our recreational delivery service? Check out the FAQ below to read answers to some of our most commonly asked questions. If you can’t find the answers you need here, don’t hesitate to contact us. Our team will respond to you promptly.
Can I call for support?
Give us a ring at (510) 460-0822 for immediate assistance.
How old do I have to be to order delivery?
Medical customers are able to order cannabis delivery with a valid government ID proving you are over the age of 18 AND a valid medical marijuana card issued in the state of California.
What forms of ID are accepted?
Your state driver’s license, state identification card, or passport can work as a valid form of identification. Your ID must be valid and have a future expiration date in order to be accepted.
What is your delivery range?
What types of payment do you accept?
We currently accept cash only.
Do I have to create an account to order delivery?
Yes, ordering with Bay Queen is easy to do time and time again. Fill up your shopping cart and you’ll be prompted to create an account during checkout. When you come back to order cannabis delivery again, just login and all your account details will be saved.
May I tip the driver?
Tips are appreciated, but not required. Our team works hard to provide you with five star service and we are grateful for any gratuity that you contribute.